Privacy Policy for aeralithvenos.com

Welcome to aeralithvenos.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information whenever you interact with our services online or offline.

Information We Collect About You

We collect information to provide, improve, and personalise your experience with us while keeping your privacy and security a priority.

• We gather contact details, such as your name, email address, and phone number, when you submit forms or inquiries on our site.
• Technical data including your IP address, device type, browser, and browsing activity is collected to enhance website functionality.
• Usage details like pages visited and interactions help us optimise our website, products, and services for our users.
• We may collect information you provide when giving feedback, leaving comments, or participating in promotions or surveys.

How Your Information Is Used

Our use of your data is transparent, lawful, and focused on providing a better, safer experience online.

• We use your details to respond to inquiries, deliver requested information, and offer relevant updates about our services.
• Technical data helps us improve website security, performance, and ease of use for our visitors.
• We analyse activity to better tailor website content and services, aiming for a user-friendly experience.
• With your consent, we may send newsletters or promotional materials, and you can opt out at any time.

Legal Basis for Processing Data

We process your personal information in accordance with Australian law and applicable global regulations.

Our legal basis may include your consent, fulfilling a contract with you, or our legitimate interests which do not override your rights.

Information Sharing

We only share your information in limited circumstances with trusted parties.

• Service providers that support our business operations may access information only as needed to perform their services.
• Your data may be disclosed to comply with legal requirements, protect rights, or ensure the safety of our users.
• We do not sell your personal data and only share it with your explicit permission for agreed purposes.

Data Security

We maintain technical and organisational safeguards to protect your information. These include data encryption, secure servers, and restricted staff access. Security measures are regularly reviewed and updated to stay aligned with best practices and legal requirements.

Your Privacy Rights

You have control over your personal information and how it is used.

• Request access to, correction, or deletion of the personal data we hold about you, subject to legal conditions.
• Withdraw your consent for marketing or data processing activities at any time without affecting prior actions.
• Ask for a copy of your data and receive it in a commonly used format, where practical.
• Lodge a complaint with an appropriate data protection authority if you believe your rights have been violated.

Cookies and Tracking

Our website uses cookies to improve performance, analyse usage, and personalise your experience. See our Cookie Policy for full details.

Read Cookie Policy Read Cookie Policy

Contact Us

If you have questions about this Privacy Policy or your personal data, please reach out using the details below.

Changes to This Policy

We may update this policy occasionally. Revised versions will be posted on this page with the latest date below.